Our Commitment to Data Protection
Kandyy is committed to protecting the privacy, confidentiality, and security of information provided by families seeking K–12 education opportunities in Canada, including information relating to minor students, parents, custodianship arrangements, and family immigration pathway planning. We handle personal information responsibly and in accordance with applicable privacy and data-protection laws and regulations.
Confidentiality of Client Information
Kandyy treats client information as confidential and uses it only for legitimate purposes connected with our services. Information relating to parents, students, families, schools, educational plans, and applications is not disclosed unnecessarily and is shared only where appropriate and permitted.
Data Collection Principles
Kandyy collects information that is relevant and reasonably necessary to provide our K–12 education advisory and support services in Canada, including school selection, educational planning, documentation support, custodianship coordination, and related family pathway guidance. We aim to collect accurate information directly from clients or authorized individuals.
Secure Handling of Information
Kandyy takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. Access to information is limited to individuals who require it for legitimate business or service-related purposes.
Data Storage and Retention
Personal information may be stored electronically or in physical records using appropriate safeguards. Kandyy takes reasonable steps to ensure that information remains protected throughout its storage and use.
Data Retention Policy
Kandyy retains personal information only for as long as reasonably necessary to provide services, maintain appropriate records, meet legal or administrative requirements, resolve matters, and protect legitimate business interests. Information that is no longer required may be securely deleted or disposed of.
Third-Party Service Providers
Kandyy may share necessary information with trusted third-party service providers, including schools, educational institutions, custodians, technology providers, authorized professionals, and other service providers involved in delivering requested services. We seek to limit information shared to what is reasonably necessary for the relevant purpose.
Cross-Border Information Handling
As our services relate to K-12 education in Canada and may involve schools, institutions, professionals, and service providers in different countries, personal information may be transferred, accessed, or processed across borders where reasonably necessary. Kandyy takes reasonable steps to ensure that such information is handled appropriately and protected in accordance with applicable requirements.
Employee and Consultant Responsibilities
Kandyy employees, consultants, and authorized personnel who have access to personal information are expected to maintain confidentiality, use information only for authorized purposes, follow applicable data-protection procedures, and take reasonable measures to prevent unauthorized access, disclosure, or misuse of information.