Kandyy (“Kandyy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information provided through our website, consultations, inquiries, and services. This Privacy and Cookie Policy explains how Kandyy collects, uses, stores, and protects information in connection with our K–12 education advisory and support services in Canada, including school selection, educational planning, documentation assistance, custodianship coordination, and related family pathway support.
Information We Collect
Kandyy may collect personal and educational information that you voluntarily provide to us when you contact us, request information, schedule a consultation, submit an inquiry, or engage our services. Depending on the nature of the service, this may include your name, contact details, student age and grade, educational history, school preferences, curriculum interests, preferred community, and other information reasonably necessary to provide educational guidance and support. We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We use personal information to respond to inquiries, provide K–12 education guidance, assist with school and program selection, support educational planning for minor children, assist with documentation and applications, coordinate with schools and educational institutions, provide custodianship-related guidance, provide general information regarding Canadian immigration pathways where relevant, coordinate with appropriate professional service providers, improve our website and services, and communicate with clients regarding requested services.
Information Relating to Minor Students
Because Kandyy provides K–12 education services, information relating to minor students may be provided to us by parents, legal guardians, or other appropriately authorized individuals. Such information is used only for legitimate educational, administrative, coordination, and service-related purposes. Parents or legal guardians are responsible for ensuring that information provided to Kandyy concerning a minor is accurate and may lawfully be shared with us.
Sharing of Information
Kandyy does not sell personal information to third parties. Where reasonably necessary to provide requested services, information may be shared with relevant schools, school authorities, educational institutions, custodians, boarding schools, student residences, authorized professional service providers, licensed Canadian immigration professionals, technology providers, or government authorities where required by law. We seek to limit the information shared to what is reasonably necessary for the relevant purpose.
Third-Party Services and Websites
Kandyy may use or reference third-party websites, educational institutions, schools, professional service providers, technology platforms, and other external services. These third parties may have their own privacy policies and terms of use. Kandyy does not control and is not responsible for the privacy practices, security, content, or policies of independent third parties.
Cookies and Similar Technologies
Kandyy may use cookies and similar technologies on our website to support website functionality, remember preferences, understand website usage, improve performance, maintain security, and enhance the user experience. Certain third-party services, such as analytics or website functionality providers, may also use cookies or similar technologies. Most web browsers allow users to manage, restrict, or disable cookies through their browser settings; however, disabling certain cookies may affect the functionality of some parts of the Kandyy website.
Website Analytics
Kandyy may use analytics tools to understand general website traffic, visitor interactions, and usage patterns. This information may be used in aggregated or otherwise appropriate forms to evaluate website performance, identify technical issues, improve our content, and enhance our services. Analytics information is not intended to provide unnecessary identification of individual users.
Data Security
Kandyy takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted electronically.
Data Retention
Kandyy retains personal information for as long as reasonably necessary to provide services, maintain appropriate records, communicate with clients, resolve disputes, comply with applicable legal or administrative requirements, and protect our legitimate interests. The period for which information is retained may vary depending on the nature and purpose of the information.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, ask how your information is being used, request deletion where applicable, withdraw consent where processing is based on consent, or raise a privacy-related concern. Requests may be subject to applicable legal, regulatory, and administrative requirements.
Communications
When you contact Kandyy or request information about our services, we may use your contact information to respond to your inquiry and provide requested services or information. Where permitted by applicable law, we may also communicate information about Kandyy's services and educational resources. You may request to stop receiving promotional communications at any time.
International Processing
As Kandyy provides services relating to education in Canada and may coordinate with schools, institutions, professionals, and service providers in different jurisdictions, personal information may, where necessary, be accessed or processed across jurisdictions. Kandyy will take reasonable steps to handle such information appropriately and in accordance with applicable privacy requirements.
Changes to This Policy
Kandyy may update this Privacy and Cookie Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. Any updated version will be published on this page with a revised “Last Updated” date.
Contact
If you have questions about this Privacy and Cookie Policy or wish to make a privacy-related request, you may contact Kandyy through the contact information provided on our website.
Acceptance of This Policy
By using the Kandyy website or providing information to us, you acknowledge this Privacy and Cookie Policy and understand how your information may be collected and used in connection with our K–12 education and related family support services in Canada.